Terms of service
These Terms and Conditions ("Terms") govern your use of our website (www.dewkind.com), operated by Dew Kind Ltd. ("Dew Kind", "we", "us", or "our"). By visiting our website, purchasing products, signing up for our communications, or engaging with any features offered on this site, you agree to comply with and be bound by these Terms. Please read them carefully before using our website.
If you do not agree to these Terms, you should not use our website or services.
1. General Terms
Eligibility: By using our site, you represent that you are at least the age of majority in your state, province, or country of residence or have received permission from a parent or guardian if you are a minor.
Account Responsibility: If you create an account on Sweet Dew, you are responsible for maintaining the confidentiality of your account details, including your password. You agree to accept responsibility for all activities that occur under your account.
Changes to Terms: We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.
2. Online Store Terms
Placing Orders: When you place an order through Sweet Dew, you are making an offer to purchase products in accordance with these Terms. We reserve the right to accept or decline your order for any reason.
Pricing: All prices listed on our website are in New Zealand Dollars (NZD), unless otherwise indicated. Prices may change at any time without prior notice, but any changes will not affect orders that have already been processed.
Payment: Payment for products and services must be made through the payment methods provided on our website. We use secure encryption to protect your payment details.
Shipping: We strive to ship your orders promptly. Delivery times will depend on your location. All shipping costs are added at checkout.
Returns and Refunds: If your products are faulty or damaged, please refer to our Return Policy for instructions on how to return your items for a replacement or refund.
Order Limits: We reserve the right to limit or refuse orders at our discretion, including but not limited to bulk orders, orders from resellers, or orders deemed suspicious.
3. Product Information
Availability: Some products may only be available online through Sweet Dew and may have limited stock. We cannot guarantee the availability of all items at all times.
Product Descriptions: While we make every effort to ensure the accuracy of product descriptions, including images and colours, we cannot guarantee that the colours displayed on your monitor will be accurate.
Quality: We do not guarantee that our products will meet your expectations, and we are not responsible for any allergic reactions or sensitivities that may result from using our products.
4. User Conduct
By using our website, you agree to:
Legal Use: Not to use our site for any unlawful purpose or engage in illegal activities.
Prohibited Activities: You agree not to engage in any harmful activities such as transmitting viruses, spamming, or infringing on intellectual property rights.
Respect: You agree not to harass, defame, or discriminate against others while using our site.
Accuracy: Ensure all information you provide to Sweet Dew, including billing details and shipping addresses, is accurate and up to date.
5. Intellectual Property
Ownership: Dew Kind owns or licenses all intellectual property rights in the content displayed on our website, including text, images, graphics, logos, trademarks, and product names. You may not use, reproduce, or distribute any content from our website without express written permission.
User Submissions: If you submit any content to us (such as reviews, feedback, or contest entries), you grant us a royalty-free, perpetual, and transferable license to use, modify, and distribute that content across any media.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by Dew Kind. We are not responsible for the content, privacy policies, or practices of third-party websites, and we encourage you to read their terms and conditions before engaging with them.
7. Optional Tools
We may provide access to third-party tools or services over which we have no control. Your use of these tools is at your own risk, and we recommend reviewing the third-party provider's terms before use.
8. Privacy and Data Protection
Your personal data is collected and processed according to our [Privacy Policy]. By using our site, you agree to the collection, use, and sharing of your personal data as described therein.
9. Warranties and Limitation of Liability
No Warranty: We do not guarantee that our website or services will be uninterrupted or error-free. We also do not guarantee the results from using our products.
Limitation of Liability: Sweet Dew is not liable for any damages arising from your use or inability to use our website, including but not limited to indirect, incidental, or consequential damages. If we are found liable for any reason, our liability is limited to the amount paid by you for the product(s) in question.
10. Indemnification
You agree to indemnify and hold harmless Dew Kind, its officers, employees, affiliates, and agents from any claims, losses, or damages arising from your violation of these Terms or any applicable law.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising out of or in connection with these Terms will be resolved in the courts of New Zealand.
12. Termination
We reserve the right to terminate your access to our website or services at any time, without notice, for violating these Terms. Any provisions that by their nature should survive termination will remain in effect.
13. Changes to Terms
Dew Kind reserves the right to update or modify these Terms at any time. Any changes will be posted on this page, and your continued use of our website after such changes constitutes your acceptance of the new Terms.
14. Contact Us
If you have any questions about these Terms, please contact us first via: hello@dewkind.co.nz or through our contact form. We aim to respond within 1-2 business days.
